Returns + Exchanges

 

Returns + Exchanges

Items must be unworn and unwashed to be eligible for return or exchange. Returns will be processed minus a 25% restocking fee, or an exchange can be made for the full item amount in store credit. If an item is found to have been worn, restocking fee increases to 50%. In the event of a return, buyer pays return shipping. VAT, customs fees, duties, and original shipping costs are not refundable. For returns or exchanges, buyers must get in contact within 3 days after the item is received. For customers in the EU, this period is extended to 14 days. Please read all descriptions carefully. Returns are not accepted on custom-made items, sale items, earrings, or underwear.